Follow these steps to restore your website with Acronis:

It’s always best to restore both your website files and the associated database.

To Restore the Website Files

  1. Log in to your cPanel account.

  2. Under the files section, click Acronis Backup.

Acronis Backup in cPanel

  1. A list of timestamps will be shown for the backups available. Select the time stamp period for the files you wish to restore.

Backup timestamps

  1. Types of backups will be listed, click Files.

Select Files backup type

  1. Tick the box of the folder you wish to restore. (In most cases, your website files will be located in the public_html folder, unless specified otherwise). Once you have ticked the boxes relating to the folders/files you wish to restore, click Recover.

Select folders to restore

  1. A pop-up box will appear that says ‘Delete any files in the original location that were created after the backup’. Tick the box then click Start recovery.

Start recovery dialog

  1. A bar will then show that the recovery is In Progress. Once complete, it will show the status of the recovery.

Recovery progress

To Restore the Database

  1. Log in to your cPanel account.

  2. Under the files section, click Acronis Backup.

Acronis Backup in cPanel

  1. A list of timestamps will be shown for the backups available. Select the time stamp period for the files you wish to restore.

Backup timestamps

  1. Types of backups will be listed, click Databases.

Select Databases backup type

  1. Tick the box of the corresponding database to your website, then click Recover.

Select database to restore

  1. A pop-up box will appear saying ‘The selected databases will be recovered to the original location’. If you choose to add a Suffix, it won’t delete the old database and this one will be recovered with a new name. Then click Start recovery.

Database recovery dialog

  1. You can click on the Operation log tab to track the progress of the recovery.

Operation log

Acronis Logo